Return Policy:

  • We offer 3 days replacement manufacturing fault.If the product is not genuine (Must notify within 24 hours).
  • If you received a physically Damaged/Used/Different product from courier service or delivery service. Must notify in front of delivery man. Or please send the unboxing video of products including the gadgetstudiobd/brand sealed package. It is mandatory, we will not accept any complaints without video.
  • If the Product is completely different from the picture, wrong description on the website (Must notify with 24 Hours). Package must be intact/sealed as you received. After opening package, any complaints will simply ignored.
  • If you Change your mind/Misplaced order – (Product must be unused/sealed, conserve the delivery packaging as you received, within 24 hours).
  • Offer/discount/campaign/flash deal items don’t have cancel, exchange or replacement policy. You can check only Infront of delivery man. Please think and check before pay.

Note: Product quality is up to manufacturer. As we’re not the manufacturer you cannot return an item which you’re not satisfied with the quality.Return only applicable if the item condition is good. Too much scratch dirty broken product will simply ignored.

We do not support software related issue ( Bugs, improvements) these all out of our support policy.You cannot return an item which was intact and you break the seal.If you cancel order after dispatched, you must have to pay delivery charges.We don’t have any kind of exchange policy.

For the sake of minor mistakes in the products image, description, information, or illogical issue will simply ignored. These all out of our support policy.To return, customer must ensure the item is packed and delivered securely. Gadgetstudiobd.com will not be held responsible if the goods get damaged on their return to Gadgetstudiobd.com address.

Inside dhaka we request customers to come our office that they can explain problem and get instant solution. This is mandatory sometimes depending on the problem.

Refund Policy:

  • If we cannot provide replacement.
  • If you changed mind & cancel order before the Products is already shipped.
  • If the item is out of stock and you requested to get your money back.
  • Delivery charge automatically measure by our software depending on the item, it may different, more or less from courier charge. its not refundable. so while placing order please check and agree.

Note: Most refunds are fully refunded in 7-15 days after we receive and process your return.

If you pay us by using card, then we will request a refund in bank which will take 7-10 working days. (credit card payment return may take longer depending on Commercial Banks)

If you pay us by bkash/rocket/mobile banking, then your money will be added in your desired account within 7-10 working days.

Customer must ensure the item is packed and delivered securely. Gadgetstudiobd.com will not be held responsible if the goods get damaged on their return to Gadgetstudiobd.com address. Any kind of misbehavior will simply ignore the complain or may result delay to solve complain. Customer patience will highly be appreciated.

Partial advance payment/pre-order in non refundable if the customer want to cancel order after shipment. If the customer informs us to cancel the order after payment , then BDT. 1000 will be taken as penalty and he will not get any refund facility and he’ll be able to take any other product with his rest other balance amount.

Contact Details:

  • support@Gadgetstudiobd.com
  • 01946004706

We reserve the right, at our sole discretion, to update, change or replace any part of these Policy by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.