• Frequently Asked Questions (FAQs) - Gadget Studio BD

    Welcome to Gadget Studio BD, your premier destination for cutting-edge gadgets, electronics, and smart devices in Bangladesh! From smartphones to the Xiaomi Semi-automatic Espresso Machine, we offer top-quality tech accessories and innovative products to elevate your lifestyle. Below, we’ve answered the most common questions to ensure a seamless shopping experience for tech enthusiasts. Whether you’re curious about ordering smart gadgets, delivery, payments, or returns, we’ve got you covered. If you need further assistance, contact us at support@gadgetstudiobd.com or call 01946004705-6.

General Information

Ordering your favorite gadgets is easy! Follow these steps:

  1. Browse our website for smart devices like the Xiaomi Semi-automatic Espresso Machine, smartphones, or wireless earbuds.
  2. Click “Buy Now” or “Add to Cart”.
  3. Proceed to checkout, enter your shipping details, and select a payment method (Cash on Delivery or Online Payment).
  4. Review your order and click “Confirm Order”.
    You’ll receive an email confirmation with your electronics order details.

Yes, we ensure that the gadgets you receive, such as the Xiaomi Semi-automatic Espresso Machine or smart home devices, match the images and descriptions on our website. Minor variations in color or packaging may occur due to lighting or manufacturer updates. We guarantee all tech products meet the listed specifications. Contact us at 01946004705-6 if you have concerns.

An electronic invoice for your gadget purchase is sent to your registered email after order confirmation. You can also view it in the “My Account” section under “Order History” on gadgetstudiobd.com. Keep your receipt for reference or returns of electronics or smart devices.

We offer a hassle-free return policy for all gadgets to ensure your satisfaction. You can return an item if:

  • It is physically damaged, used, or counterfeit (notify us within 24 hours for outside Dhaka orders with an unboxing video).
  • The smart device or tech accessory must be in its original, sealed condition with proof of purchase.
    To initiate a return:
  1. Call us at 01946004705-6 or email support@gadgetstudiobd.com.
  2. Follow the provided return instructions. Returns are processed within 7-15 working days after we verify the gadget.

We aim to restock popular electronics like the Xiaomi Semi-automatic Espresso Machine, smartwatches, or Bluetooth speakers as soon as possible. Restocking depends on manufacturer availability. Check the product page or call 01946004705-6 for updates. Add out-of-stock gadgets to your wishlist for restock notifications

Reach us via:

  • Email: support@gadgetstudiobd.com
  • Phone: 01946004705-6
  • Live Chat: Available on our website during business hours (9 AM–6 PM, Sunday–Thursday).

Shopping Information

We charge a minimal delivery fee based on the gadget’s weight and delivery distance. The fee is included in your total at checkout. For example, delivering a Xiaomi Semi-automatic Espresso Machine or smartwatch within Dhaka may cost less than outside Dhaka. Contact 01946004705-6 for exact charges.

Delivery times for electronics depend on your location:

  • Inside Dhaka: 1–3 working days.
  • Outside Dhaka: 1–7 working days, depending on courier services and traffic conditions.
    The countdown begins after order confirmation. Track your smart device via the “Track Order” option in your account.
  1. You receive an order confirmation email with details of your gadget purchase.
  2. We verify and pack your order (e.g., Xiaomi Semi-automatic Espresso Machine or Bluetooth earphones) with care.
  3. We may call 01946004705-6 to confirm details for some orders.
  4. The order is shipped via trusted courier partners.
  5. You receive a delivery confirmation call when your tech product arrives.

Yes, an electronic invoice is sent to your email upon order confirmation for your smart gadget. Access it in the “My Account” section under “Order History”. Keep it for reference or returns of electronics.

Yes, we provide delivery confirmation for all gadgets. You’ll receive a call when your order arrives. Track your tech product’s status in real-time via the “Track Order” feature in your account.

A wishlist lets you save gadgets like the Xiaomi Semi-automatic Espresso Machine, smartphones, or smart home devices for future reference without immediate purchase. Access your wishlist in the “My Account” tab to track tech items or monitor restocks.

If you receive a damaged or wrong gadget:

  • Inside Dhaka: Notify the delivery person immediately.
  • Outside Dhaka: Provide an unboxing video within 24 hours, showing the smart device and packaging.
    Contact us at 01946004705-6 or support@gadgetstudiobd.com to initiate a return or replacement. The gadget must be in its original condition with proof of purchase.

You can cancel or change your order within 1 hour of placement. After this, changes are not possible if the gadget has shipped. Call 01946004705-6 immediately to request cancellation. For online payments, a refund (minus transaction fees) will be processed within 1–15 working days.

Package tracking lets you monitor your gadget’s journey from our warehouse to your doorstep. After shipping, you’ll receive a tracking ID via email or in your “My Account” section. Use it on our website or the courier’s portal for real-time updates on your smart device.

Coupon, Discount & Promo Codes Information

Gadget Studio BD offers coupons, discounts, and promo codes for smart gadgets during special promotions, tech sales, or through our newsletter. To get codes:

  • Subscribe to our newsletter at gadgetstudiobd.com.
  • Follow our social media for exclusive tech deals.
  • Check the “Promotions” section for offers on electronics and smart devices.
  1. Add gadgets like the Xiaomi Semi-automatic Espresso Machine or wireless chargers to your cart.
  2. Proceed to the checkout page.
  3. Enter your coupon or promo code in the “Coupon Code” box below the order summary.
  4. Click “Apply” to see the discount on your tech purchase.

Yes, some limitations apply to tech discounts:

  • Codes are valid for specific gadgets or categories (e.g., smartphones, smart home devices).
  • Discounts cannot be combined with other offers unless stated.
  • Users with multiple accounts under the same phone number or email cannot reuse codes.
  • Coupon values are non-refunded on returns of electronics after use. Check the terms of each code.

We don’t provide custom coupon codes upon request, but we regularly share tech deals through our website, newsletter, and social media. Sign up for updates to get the latest offers on smart gadgets.

Coupon codes for gadgets are generally non-transferable and tied to your account. Sharing may void the code. Contact us at 01946004705-6 for clarification on specific codes.

Payment Information

For online payments, the amount for your gadget is deducted upon payment confirmation at checkout. It may take a short while to reflect, but you can check the status in your dashboard under “My Account”. For Cash on Delivery, payment is collected upon delivery of your tech product.

  1. We offer:

    • Cash on Delivery (COD): Pay when your gadget is delivered (available in select areas).
    • Online Payment: Via credit/debit cards, mobile banking (e.g., bKash, Nagad), or bank transfers.
      Options appear at checkout. Advance payment may be required for some electronics if COD is unavailable.

If your payment for a smart device fails, you’ll receive a notification via email or in your dashboard. Retry the payment or choose another method (e.g., Cash on Delivery). Contact 01946004705-6 for assistance.

Additional FAQs

If a gadget like the Xiaomi Semi-automatic Espresso Machine or wireless earbuds is unavailable after ordering, we’ll notify you within 25 working days. You can wait (up to 30 days) or receive a full refund (minus any cashback) within 1–15 working days. We keep our inventory updated, but stock issues may occur.

Yes, we offer pre-orders for high-demand tech products like smartphones or smart home devices. Check product pages for pre-order details and estimated delivery dates. Pre-orders may require advance payment, with notifications sent once the gadget ships.

  1. Absolutely! We source all gadgets, including the Xiaomi Semi-automatic Espresso Machine, smartwatches, and Bluetooth speakers, from authorized distributors to ensure 100% authenticity. Each tech product comes with a warranty as specified. Contact 01946004705-6 for authenticity concerns.

You’ll receive an order confirmation email with details, including the order number and estimated delivery date for your gadget. Check the “Order History” section in your “My Account” tab for updates.

If you suspect a gadget is counterfeit, notify us within 24 hours with proof (e.g., unboxing video for outside Dhaka orders). We’ll investigate and, if verified, offer a replacement or refund per our return policy. Call 01946004705-6 for support.

Yes, most electronics and smart devices come with a manufacturer’s warranty, typically 6–12 months, depending on the product (e.g., Xiaomi Semi-automatic Espresso Machine). Warranty details are listed on the product page. Contact 01946004705-6 for warranty claims

Yes, we offer bulk purchase options for tech accessories, smartphones, or smart home devices for businesses or resellers. Email support@gadgetstudiobd.com or call 01946004705-6 for bulk order inquiries and special pricing.

You can cancel or change your order within 1 hour of placement. After this, changes are not possible if the gadget has shipped. Call 01946004705-6 immediately to request cancellation. For online payments, a refund (minus transaction fees) will be processed within 1–15 working days.

Package tracking lets you monitor your gadget’s journey from our warehouse to your doorstep. After shipping, you’ll receive a tracking ID via email or in your “My Account” section. Use it on our website or the courier’s portal for real-time updates on your smart device.